Years ago when I worked as an esthetician, every Thanksgiving Day I would hear “I can’t believe you have to work tomorrow” from well-meaning family and friends. Read More
Linda Harding-Bond
November 9, 2016
Moontide Consulting is having a limited, once per year holiday special of our Increasing Your Retail Selling On-line Training Class for Spa Managers. Read More
Linda Harding-Bond
November 1, 2016
Retail Training Is What We Do!
We’re almost at the mid-point of the year. Are your shelves still filled with unsold retail products?
We are the only company in the world with a program designed specifically for how your spa therapists learn.
Ask us about it. Linda@Moontideconsulting.com
Linda Harding-Bond
October 25, 2016
Esthetician Shortage Stunts Spa Industry Growth
In last week’s Globe and Mail, writer Jessica Leeder wrote a fascinating piece on the esthetician shortage. Despite reports that the wellness sector is growing in leaps and bounds, Jessica reports that spas are struggling to fill their employee ranks with qualified skin care professionals. Read More
Linda Harding-Bond
October 16, 2016
Attending aesthetic or massage school can leave a new spa professional in a curious position; you have just enough knowledge to be dangerous.
Linda Harding-Bond
September 30, 2016
Incorporating how-to modules on engagement, listening and responding is the smart way for product companies to add value to their training sessions with spa therapists. Read More
Linda Harding-Bond
September 20, 2016
It’s always good to be an inspiration to colleagues. Particularly when it’s Julie Lombe, National Trainer for Sothy’s.
Julie reminds us that ethnic skin care education is a global issue and still rife with opportunities for improvement:
La frontière entre marques cosmétiques généralistes et ethniques s’estompe progressivement. Qu’elles soient de parfumerie (Lancôme) ou de grande distribution (L’Oréal, Dove, She Moisture), les marques de maquillage, de soin ou de soin capillaire tendent à se globaliser et à s’adresser à une clientèle multiculturelle.
On ne peut pas du tout en dire autant pour les marques professionnelles ! Les causes de cette invisibilité ethnique sont à chercher auprès de tous les acteurs de l’industrie : monde éducatif, marques, spas et instituts … et clients. Un article inspiré par les réflexions de Linda Harding Bond.
To read the full article click this link>>>https://www.linkedin.com/pulse/nous-existons-linvisible-client%C3%A8le-multiculturelle-des-julie-lombe
Linda Harding-Bond
September 4, 2016
Day Spa Association cited an interesting statistic in their latest Snapshot Report;
Spas that generated 20% or higher in retail could potentially improved their sales by as much as 14%.
This is not surprising as success tends to breed more success. But if you’re in that lower 20% group and desperately want to make a giant leap into the elite 30% plus club, how do you make it happen? Read More
Linda Harding-Bond
August 29, 2016
Managing across cultures can be daunting. For many expat spa managers working in Asia it can be particularly challenging. Read More
Linda Harding-Bond
August 21, 2016
I just finished reading Day Spa Association’s Retail Sales Snapshot Report for 2016.
Sales are up. However, if your retail to service sales were from 0-20% you only saw a maximum of 3% growth in 2015. Read More