assessment | Moontide Consulting

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Linda Harding-Bond

August 29, 2016

Is Saving Face Losing Your Spa Customers?

Tags: assessment, Bali, Bangkok, competition, cultures, customers, embarrassment, five star, guests, humiliation, hyper-sensitive, Malaysia, Managing, Saving Face, spa staff, therapist, TripAdvisor Master Class

Managing across cultures can be daunting. For many expat spa managers working in Asia it can be particularly challenging. Read More