6 Video Lessons that Will Help You Dramatically Increase Your Retail Sales Fast
This interactive session removes fears around selling. Therapists quickly increase customer retention.
What is the secret language that top therapists use to draw customers in and generate sales every time?
Everyone wants to be acknowledged. The best service comes from listening and responding.
Discovering guests needs begins with the conversation. This is the foundation for massive retail sales.
The two steps that therapists forget to do which guarantee retail sales and re-booking every time.
The secret sauce top-selling spas use to triple sales even during the pandemic.
Linda is shifting the paradigm on spa retail training. Her Express Online Retail Training Course is exactly what's needed for post-COVID-19 spa re-openings.
Designed to bring your therapists' retail skills up to speed, it will quickly position retail as a robust alternate revenue stream.
Linda has provided training for many world-class organizations including The Oberoi Group, St. Regis Hotel, Anantara Hotels & Resorts, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts.
She is author of "Listen, Engage, Sell!" and "The New Esthy Handbook: an Essential Guide for Novice or Nervous Estheticians".
“I’ve trained hundreds of therapists around the world. What doesn’t change is, if you listen closely guests will always tell you what they want. So therapists who can listen, ask questions, deliver a quality service and then recommend solutions will always sell lots of retail."
Lessons delivered in video format. Modules range from 30-60 minutes. Can be accessed 24/7 for your convenience.
PDF charts and handouts. Plus an exclusive success template checklist for each action step on the guest's journey!
SHIFT TO A 5-STAR EXPERIENCE
“I highly recommend her and her Retail Training program to any progressive spas who want to grow/increase their retail sales and shift therapist’s performance level to a 5-star customer experience.”
Wannalee S. | Director of Spa, MSpa International
PROVIDE THE RIGHT TOOLS TO YOUR TEAM
“We engaged Linda to help our team in retail revenue and we saw immediate results. I highly recommend Linda's expertise if you are looking to provide the right tools to your team in increasing your retail revenue!”
Doris S. | Director, Chi The Spa & Health Club at Shangri-La Hotels & Resorts
THE RESULTS KEEP COMING
“Linda's training course should be a pillar of Spa Business Development. I see the results keep coming and I am very happy.”
Wael M. | Spa Director, Aberdeen Marina Club, Hong Kong
Finally spa training that fits within your budget, delivers results quickly and can be delivered remotely.
This easy-to-follow course is based on my popular $3000 training delivered to the finest spa brands in the world. Now you can use this online training risk-free for 30-days and if you do not experience an increase in retail sales results, just send us a message and we'll refund your money.
I love helping clients get amazing results, and I know you're ready to jump-in and get started. But guess what -- you got bonuses..
Live Coaching Hours = direct access via email for fast answers
You get 10-days of follow-up questions and answers with VIP response time. I will be dropping you my private email and you receive any additional guidance or clarification at no cost.
Spa Managers Checklist
This post-training tool helps to ensure success and quality control. Valued at $97 you get it included with your purchase.