World-class spas and hospitality companies face many challenges in today’s highly competitive, digital, and global marketplace. Given the shock of COVID-19, every business needs to reset its marketing strategy. The pandemic has super-charged the speed at which consumers have moved from offline-to-online purchases and engagement.
For spas this can mean offering online skincare consultations and making product recommendations. It means adding ecommerce to sell more products online. It can also mean providing 360 Virtual Video Tours of your property.
Using LIVE video chat and e-commerce lets you directly engage with customers
as they browse and shop inside of your virtual store.
This is the BEST possible answer for spas that are restricted from opening due to government regulations. Don’t lose sales and client relationships which took you years to build! Engage your customers now and keep providing service and sales as you plan for a full re-opening. CLICK HERE TO LEARN MORE.
Have you identified your omni-channel consumers? This guest is always connected to the internet and usually on a mobile device. They love videos, social media, instant messaging and blogging. Many are younger including Millenials and Gen-Z and very influential. They are not going to wait for months to buy products and receive services. You need to be in touch with them now. By using digital tools we can make this happen.
To be successful in re-opening your destination spa, day spa or hotel spa must attract and re-engage this guest in a compelling manner.
Even before the global pandemic many spas were not highly focused on digital technology, social media marketing or e-commerce tactics. As a result, they are behind in maintaining relationships with existing customers, attracting new customers, and reaching revenue targets.
The pandemic provides a great opportunity to train your staff to improve their retail skills. Our Express Retail Sales Training course is delivered 100% online. It is perfect to include in your re-opening strategy and plans. Now is the time.
The Moontide Digital Hospitality 360 Solution is designed with you in mind.
Our Digital Hospitality 360 Solution will provide you with a strategic plan to target, verify, and build relationships with this consumer base. It is uniquely designed to boost your business results. We know the fastest-growing consumers love their digital devices.
Millennials and Baby-Boomers are heavy users of mobile phones, tablets, laptops, wearable tech, smartwatches, and even virtual reality headsets. Generation Z is raised on this stuff. Do you see why you need to begin to design your updated marketing approach now?
Is your spa ready to meet the demands of these highly sought after segments of the global market? If you cannot your chances of surviving the global pandemic and returning to some type of normal will be longer and even more challenging for you and your staff.
Is your spa able to meet the demands of these highly sought after segments of the global market? If you cannot your chances of surviving the global pandemic and returning to some type of normal will be longer and even more challenging for you and your staff.
Linda discussed the challenges and why she thinks the Digital Hospitality 360 Solution is so important for the management in the global spa industry. Listen below:
“They are influential, educated, have high disposable income, trend younger, and are frequent travelers.“
How would you like to attract a higher share of this target audience? Have you fully maximized the profit potential of your guest? World-class spas and hospitality destinations personalize the guest experience before, during, and after their visit to the spa, hotel or branded property.
Now you can do the same thing! Our Digital Hospitality 360 Solution will provide you with a strategic plan to target, verify, and build relationships with this consumer base. It is uniquely designed to boost your business results.
Moontide Consulting has expertise in social media marketing, SEO, e-commerce, website development, public relations, branding and strategic marketing plan creation.
Your entire team, from the most senior executives to the newest receptionists will understand the vital role they play in the digital success of your company. And they will have a set of specific actions to take to monitor their progress and track success.
Norm Bond, our Digital Marketing Director, has consulted with hundreds of international businesses and Fortune 100 executives. He understands their specific needs in regards to communications, digital, and social media. His expertise led to the development of our Digital Hospitality 360 Solution.
Get more business leads, increase revenue, and improve customer service with Digital Hospitality 360 Solution. Learn more today by CLICKING HERE.