If you’re a spa or salon owner, the following stats from Colleen Lemos will undoubtedly be news you can use. Check this out:
Linda Harding-Bond
November 16, 2018
Author Linda Harding-Bond
Linda Harding-Bond
October 31, 2018
Most spas in Asia struggle with retail sales. It doesn’t matter how many stars you’ve been afforded or how many awards you’ve won. Read More
Linda Harding-Bond
October 26, 2018
Here’s the backstory: The CEO of a well known massage club posted on LinkedIn that the emphasis of his company is “total body care”.
My response; “Total body care should include appropriate product recommendations which allow guests to extend their treatment and maximize results.
His lead therapist then responded to me by posting this comment,
Therein lies the gap of understanding. Even though I used the term appropriate product recommendations, in the therapist’s mind this translated to selling.
Obviously, based upon retail sales results many therapists feel this way. Do yours?
I see it all the time in my training journeys. Been there, done that, got a t-shirt.
As a Spa Manager, you may wonder how to get around this roadblock
At Moontide we’ve managed to crack the code. Check this out >>>> http://bit.ly/2ytMf4y
Contact me at Linda@Moontideconsulting.com or request a chat on Clarity. I’ll be happy to share how we achieve our fantastic results in the face of resistance.
Linda Harding-Bond
October 26, 2018
Here is the backstory: The CEO of a well known massage club posted on LinkedIn that the emphasis of his company is “total body care”. Read More
Linda Harding-Bond
October 12, 2018
Want your therapists to sell more retail products? Make sure they know what’s on your shelves.
In many spas, only estheticians are expected to recommend home care. Many LMT’s couldn’t tell you what’s in your retail area if their lives depended on it. Read More
Linda Harding-Bond
October 3, 2018
Spa and wellness is one of the fastest growing industries in the world. And massage franchises are keeping stride with the growth. It can be one of the best business investments entrepreneurs can make.
Linda Harding-Bond
September 25, 2018
Babies crying, arguments with boyfriends, moody girlfriends, buses running late, rude counter people. These are among the things that we deal with before work. When you’re employed as a spa therapist and expected to project a zen demeanor while soothing and calming others, it may be a challenge.
Linda Harding-Bond
September 21, 2018
MarktheSpaMan shared this piece from Bill Hartzer ‘s shocking article, about how positive customer reviews are ignored by most business owners.
If this is you, no worries. At the end I’ll tell you how to use this knowledge to blow your competition away. Read More
Linda Harding-Bond
September 12, 2018
For many spa managers who are expats, working in Asia can be challenging. Sometimes it’s downright hard.
Linda Harding-Bond
August 29, 2018
Two weeks ago I conducted retail training for a Five-Star hotel spa. I just received the results of last week’s product sales and they’re quite good. Read More