For many spa managers who are expats, working in Asia can be challenging. Sometimes it’s downright hard.
Linda Harding-Bond
September 12, 2018
Tag trainer
Linda Harding-Bond
August 1, 2018
My husband and I live in Bangkok, Thailand. As an international hub, there are lots of different restaurants to explore. Read More
Linda Harding-Bond
July 18, 2018
Managing a team of spa professionals is not easy. Sometimes in the manager’s attempt to treat everyone fairly, despite their performance, individual respect is lost. Read More
Linda Harding-Bond
July 10, 2018
Are Spa Managers Enabling Cluelessness?
Tags: commissions, esthetician, products, retail, revenue, sales, Spa managers, therapists, trainer, treatment, upgrade Master Class
As a retail trainer, I’ve noticed that therapists are allowed to be clueless when it comes to their earning power.
I’ll explain: Read More
Linda Harding-Bond
May 13, 2017
Enrique founded a spa/beauty product line created from plants and vegetables unique to a village in South America. For each product sold he gave back 15% of the profit to assist the village in building a school. His distributor positioned the line in the spas of a very upscale hotel chain. Read More
Linda Harding-Bond
November 1, 2016
Retail Training Is What We Do!
Tags: Asia, consultant, engagement, product, retail, shelves, shelving, therapists, trainer, training Products
We’re almost at the mid-point of the year. Are your shelves still filled with unsold retail products?
We are the only company in the world with a program designed specifically for how your spa therapists learn.
Ask us about it. Linda@Moontideconsulting.com
Linda Harding-Bond
August 13, 2016
Wellness tourism is projected for an 11 percent compound annual growth rate through 2020, according to Technavio analysts. Primary wellness tourists traveling internationally outspend the average international tourist by at least 60 percent, signaling a growing and valuable revenue stream for hotels.
The growth of Southeast Asia, namely Malaysia, Indonesia and Vietnam, is also projected to fuel the market. Read More
Linda Harding-Bond
June 17, 2016
How a $60 Massage Became Unforgettable
Tags: Class, coach, consultant, customer experience, engagement, high end, listening, massage, spa, therapist, trainer, training, workshop Training
Many people think that one of the perks of working at a spa is the ability to get treatments. But when you work at a popular spa where the therapists are in high demand it just doesn’t happen. Read More
Linda Harding-Bond
May 20, 2016
Do you believe that every customer deserves a great experience? Your quiet, somewhat shy therapists are well skilled in treatments. They can perform a perfect massage or facial. They diligently attend product training and know the ingredients contained in your retail offerings. Read More
Linda Harding-Bond
October 22, 2015
Is Your Spa Good Enough for Your Family?
Tags: American, anti-aging, Bangkok, beauty, best, Class, communications, consulting, customer, English speaking, ethnic, expert, industry, Linda Harding-Bond, online, products, retail, skin, spa, trainer, training, treatment Writing
When I first met Khun Kate we hit it off right away. She had just opened her anti-aging clinic in Bangkok around the same time that I’d launched my online retail training class. We spent two hours bonding over the topics of favorite vacations spots, anti-aging treatments and perfect customer service. Read More