We have always been optimistic about the opportunities that will arise from the pandemic to do things better.
Here’s what Simon Sinek, who popularized the concept of WHY says: Read More
We have always been optimistic about the opportunities that will arise from the pandemic to do things better.
Here’s what Simon Sinek, who popularized the concept of WHY says: Read More
“Introspection is always retrospection.” – Jean-Paul Sartre
In the past several weeks the world has been hit with a pandemic, the magnitude of which has not been experienced before in our lifetime. Coronavirus (COVID-19) is causing financial strife across most industries and currently, there is no end in sight.
Particularly hard hit has been the global spa and hospitality industry. According to Chip Rodgers, President at the American Hotel and Lodging Association, “The coronavirus will have a more severe economic impact on the hotel industry than 9/11 and the 2008 recession combined”. Read More
In the past seven years, I’ve been fortunate to do what I love most which is to provide retail training for the spa and wellness industry. I’ve worked with companies like Biologique Recherche, Shangri-La, Raffles, and Oberoi Hotels among others. With the global travel that entails, it has also never been more challenging to maintain wellness, improve sleep and totally relax. Read More
I’ve traveled to China on several occasions. and know that the air quality was problematic. Air pollution impacts your lungs and also your skin. So it’s no surprise that beauty conscious Chinese women are snatching up Biologique Recherche, quite possibly the best skin care line in the world. Their personalized, approach is synergistic with the way I believe home-care should be presented. It’s everything today’s consumer wants in a skin care brand.
Author Amber Gibson shares the news. Read More
I learned about luxury skincare when I became an esthetician at Rescue Spa and was introduced to Biologique Recherche. Prior to that, my experience was with lesser brands that had a minimum impact on the skin. Read More
Last week in Deauville, France I presented on the topic of Spa Retail Sales at the Biologique Recherche Worldwide Convention. I had an opportunity to speak with distributors and spa decision makers from over 90 countries. There was a great exchange of ideas but what stood out was that increasing retail sales is still a global challenge.
Over the weekend I received a text message from award winning Rescue Spa in NYC. One of their many VIP guests is visiting Asia and wants to have a facial. The VIP also happens to be a YouTube vlogger with over a half million subscribers as well as over one million Instagram followers. Read More
I had an interesting conversation with a colleague recently about how difficult it is to convince senior management to add retail training to their budget. I’ve heard this story more times than I can say. Most often the decision maker is male, over 65 with a background in hospitality but not spa. Read More