Blog Posts: Moontide Consulting

Blog Posts: Moontide Consulting

Linda Harding-Bond
November 1, 2017

Reflecting on ISPA 2017

Tags: , , , , , , , , , , , , , , , , , , , , Consulting
featured image

I had the honor of being selected to present at the ISPA 2017 conference on October 18 at Mandalay Bay Hotel in Las Vegas, Nevada. My topic was “Introverts: The Secret of Increasing Retail Sales”

I had attended ISPA in 2013 as a blogger but it was my first time as a presenter.  Read More

Linda Harding-Bond
September 26, 2017

Bryan K. Williams-Master of Platinum Service

Tags: , , , , , , , , , , , , Master Class
featured image

When Lynne McNees, ‎President at International SPA Association (ISPA) invited me to their  conference in 2013, I never imagined that four long years later I would be part of the ISPA2017 professional development session lineup.  Read More

Linda Harding-Bond
September 17, 2017

Spa Service That’s Lit-for Today’s Global Culture

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , Consulting
featured image

Social media can be a blessing or curse for the spa and wellness industry. With the rapid economic growth of millennials and cross-culture globalization in music and entertainment, there’s no telling who might show up at the doors of your spa. Read More

Linda Harding-Bond
September 15, 2017

What United’s “Aisle Drag” Can Teach the Spa Industry

Tags: , , , , , , , , , , , , , Training
featured image

Tess Taylor’s article “Is soft skills development the answer to better customer treatment?” is applicable across many businesses. With retail sales and customer retention always top of mind for the spa and wellness industry I found the title to be particularly poignant.  Read More

Linda Harding-Bond
August 14, 2017

The Dying Art Of Customer Service

Tags: , , , , , Consulting
featured image

This excerpt written by spa consultant Kamillya Hunter strikes at the heart of our profession. Her poignant article gives us all something to think about.  

There is no other profession more personal than massage therapy. If you disagree, name one. I’ll wait. As massage therapists, we expect a fully conscious person to agree to remove their clothes and expose to us parts of themselves they may be ashamed of. Read More