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Tag spa
Linda Harding-Bond
September 25, 2018
Linda Harding-Bond
September 12, 2018
Linda Harding-Bond
August 29, 2018
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Two weeks ago I conducted retail training for a Five-Star hotel spa. I just received the results of last week’s product sales and they’re quite good. Read More
Linda Harding-Bond
August 22, 2018
Linda Harding-Bond
August 15, 2018
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There are currently 32,930 vacant positions for therapists in the US spa industry and 1,030 for managers. Inspired by these findings from its annual Spa Industry Study, the International Spa Association (ISPA) Foundation commissioned PricewaterhouseCoopers (PwC) to conduct a global study to get underneath the reasons for the high number of vacancies. Read More
Linda Harding-Bond
August 8, 2018
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Last week I received a request for therapist training from the spa director of a world renown Five-star hotel spa.
As always, I asked for her therapist retail sales report from the past month. Here are the results: Read More
Linda Harding-Bond
August 1, 2018
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My husband and I live in Bangkok, Thailand. As an international hub, there are lots of different restaurants to explore. Read More
Linda Harding-Bond
July 25, 2018
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In the day to day process of managing a busy spa, it’s easy to lose sight of delivering perfect customer service. Here are three tips to help keep you on track. Read More
Linda Harding-Bond
July 18, 2018
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Managing a team of spa professionals is not easy. Sometimes in the manager’s attempt to treat everyone fairly, despite their performance, individual respect is lost. Read More