hours | Moontide Consulting

You Can’t Put Lipstick On Declining Spa Sales

Tags: Bangkok, best, business, capital, CEO, coach, consulting, criteria, customer, Declining, employees, expectations, expenditures, future, growth, hours, index, Linda Harding-Bond, Lipstick, manager, outdated, owner, PBA, performance, Professional Beauty Association, retail, sales, Salon/Spa Performance Index, service, spa, SSPI, training, VP Training

Almost half of spa owners see no increase in their sales in the foreseeable future. Yes, according to the Professional Beauty Association (PBA) “60 percent of spa and salon owners are positive on growth, expecting to have higher retail sales in the next six months.” As for the other 40 percent — flat to declining.

What’s shocking to me is that 0.5% growth is now being called success. “Overall indicators and feedback from beauty professionals across the country continue to be positive and we remain optimistic that the beauty industry will continue this growth into 2015” says Steve Sleeper, Executive Director of the PBA.

Is retail sales a force of nature that can’t be controlled by man (or woman)?
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How Therapists Can Crash Their Way to Sales Success

Tags: 10000, Asia, balance, best, Black, blade, burn, buying, classes, coaching, communication, consultant, consulting, crash, customer, customized, English, environment, ethnic, hours, in-house, instructor, Malcolm Gladwell, management, Michael Jackson, moonwalk, on-line, online, opportunities, Outliers, overnight, products, retail, revenues, roller, sales, selling, sensation, skincare, spa, speaking, teacher, Thai, Thailand, therapists, trainer, training, workshops, YouTube Training

My father used to tell my sister and me that whenever something looked easy, it was probably because the person doing it was very good at it. He would say that unbeknownst to us that person had been practicing for a very long time and there was no such thing as instant mastery or “overnight sensation”. Most of us found this to be true the first time we attempted to “moonwalk” like Michael Jackson. Read More