Digital Marketer and Social Media guru, Norm Bond drops knowledge on how to stay afloat with short funds:
Tough times bring out the best in entrepreneurs. Creativity thrives, energy is focused and new solutions emerge that benefit the audience. During the pandemic many business owners have been forced to abandon their dreams and close up shop. But others have managed to survive and even thrive. Read More
Increasingly consumers are taking to the internet to make their buying decisions and review, research and purchase goods and services. These individual consumer behavior trends will outlive the global pandemic. Read More
It’s travel season and for many of us spa people there’s nothing we love more than trying different types of treatments. But even seasoned spa aficionados may have questions on how to avoid an embarrassing faux pax.
Thank you to Moontide Consulting’s digital guru, Norm Bond for finding this fun article The Vogue Guide to Spa Etiquette Around the World. Read More
MarktheSpaMan shared this piece from Bill Hartzer ‘s shocking article, about how positive customer reviews are ignored by most business owners.
If this is you, no worries. At the end I’ll tell you how to use this knowledge to blow your competition away. Read More
In the day to day process of managing a busy spa, it’s easy to lose sight of delivering perfect customer service. Here are three tips to help keep you on track. Read More
Digital Marketing Specialist Norm Bond shares this article with great tips for spas and salons during the holiday season.
If you’ve been in business a while, you’ve likely learned how difficult it can be to win a new customer.
The segment of your customer base who regularly buys from you could be the biggest asset your company has. By adjusting your marketing spend so that you target not only new customers but also nurture your existing audience, you could enjoy far greater profitability. Here are seven ways that you can ensure your company has a sizable share of long-term customers. Read More
Last week Justin Bieber paid a visit to a Los Angeles spa. Recently he’s been spotted meditating outdoors and wandering around barefoot in the park aka earthing. Read More
Hey Spa Managers and Directors. We are midway through the second quarter of 2016. Have you reached your monthly retail goals yet? What are you waiting for? It’s time to take the first step. Read More
With thousands of spas vying for the attention of consumers, many spa managers are always seeking out ways to gain a competitive advantage. Using the holidays, seasons and special events to tie in existing treatments or create new ones is a smart way to keep customer and employee excitement, and revenue flowing through your operation. Read More
