Last week I wrote about training the hair stylists at a Five-Star luxury hotel in Hong Kong. This was a new area of the beauty industry for me as my experience has always centered on spa. Read More
Linda Harding-Bond
December 6, 2017
Tag Increasing Your Retail Selling
Linda Harding-Bond
May 29, 2016
Spa Superstars: Hidden in Plain Sight
Tags: Albert Einstein, Asia, best, budget, buzzword, Class, coach, coaching, communication, consultant, flying yoga, guest, Harding-Bond, increase, Increasing Your Retail Selling, Innovation, introvert, introverts, leisure, Linda, management, Moontide Consulting, performance, products, program, results, retail, revenue, sales, selling, senior executives, singing bowls, spa, success, superstars, sustainability, therapist, training, treatment room, wellness Consulting, Training
Innovation is a hot buzzword. Senior executives in the hospitality industry are burning the midnight oil trying to find ways to innovatively one-up each other. Flying yoga, wellness strategies, sustainability campaigns, the list goes on with one thing in common. They’re all designed to target a larger portion of revenue from the upscale leisure consumer. Read More
Linda Harding-Bond
February 19, 2016
Most people don’t like change. Almost no one changes just for change sake. There has to be a strong motivation behind it. The fact is, many luxury groups have such a steady stream of new customers that they aren’t yet feeling the impact of their reluctance to change. Read More