fail | Moontide Consulting

Why your New Spa Product Will Probably Fail

Tags: Asia, Bangkok, best, brand, coach, competitive, confidence, consultant, fail, five, five star, Harding-Bond, hotel, ingredient, introvert, Linda, management, manufacturer, marketplace, new, organic, performance, products, results, retail, sales, selling, spa, star, success, Thailand, therapist, tips, training, treatment Products

My friend Cheryl developed a beautiful line of organic body products. She sent me samples and I was thrilled to discover that her creations where some of the best I’d ever used.

When it won a best new product of the year award in New York City, she and I celebrated with a champagne lunch. I remember screaming in delight when it was later selected as one of the swag bag items for the Emmy Awards. A Five-Star hospitality group in Asia began carrying her line at their chain of spas. Her product was unstoppable. Read More

Government Wants to Know Your Pain. Not Us ka.

Tags: Bangkok, best, coach, compliance, consultant, critical, customer, engagement, expectations, fail, form, government, information, intake, internationa, Linda Harding-Bond, luxury, management, products, sales, selling, services, spa, teacher, Thailand, therapist, trainer Master Class, Training

Living in Bangkok, there are no lack of places to get body treatments. After several late night writing marathons which resulted in hunched painful neck and shoulders, I finally decided to get a massage.

I opted on a spa located in a Five-Star hotel. As part of an international luxury brand, it has a reputation for excellence so I felt safe with my choice. Read More