Introverts: The Secret of Increasing Retail Sales at ISPA2017
Tags: communication, Conference, consultant, engagement, introverts, ISPA2017, ISPAdoyou, las vegas, products, retail, sales, spa, style, therapist, training Master Class
Despite the disproportionate number of introverts in the spa industry, most retail sales training is still presented from a traditional perspective geared toward outgoing personalities. Join me at ISPA2017 in Las Vegas on Wednesday, October 18, 2017 8 – 9 AM. I’ll reveal the untapped inherent sales skill that introverts bring to the table and provide specific ways to adapt to introverts so that learning is no longer upstream but flows easily and with less resistance.
Takeaways
- Learn how to create more intimate settings to lessen intimidation
- Understand how to use personal experiences to create authentic retail presentation
- Uncover the personal communication style of each therapist
- Discover how to use a buddy system to boost retail selling exponentially
- Learn how daily debriefing can drive sales
Linda Harding-Bond
President at Moontide Consulting
Linda Harding-Bond is shifting the paradigm on spa retail training.
Her Express Online Retail Training Course is exactly what's needed for post-COVID-19 spa re-openings. Designed to bring your therapists' retail skills up to speed, it will quickly position retail as a robust alternate revenue stream.
Linda has provided training for many world-class organizations including The Oberoi Group, St. Regis Hotel, Anantara Hotels & Resorts, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts.
She is author of "Listen, Engage, Sell!: The Foolproof Method for Increasing Spa Sales in 7 Days or Less" and "The New Esthy Handbook: an Essential Guide for Novice or Nervous Estheticians".
Connect with her at Linda@Moontideconsulting.com .
