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When Spas Lay Off Managers Do Problems Go Away?

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It is common knowledge that many spas are laying off management in an effort to reduce expenditures. What I discovered from conversations with industry friends is that often they are replacing spa managers with senior therapists and desk personnel.

While I have many thoughts on this matter,  I wonder how ongoing issues are being addressed. Specifically,  performance challenges around retail which existed before have not gone away. Therapists weren’t maximizing sales before the need for lay-offs and it’s probably not happening now.

But the pandemic has caused major changes across the industry. And in the past few months we’ve had a major epiphany on how instrumental retail can be in keeping spas and product companies afloat. Additionally, it is the heaviest consumer purchasing time of year.

If you are running a spa in the absence of management how are you addressing this critical issue?  Express Online Retail Training Course for Global Spa Managers

One suggestion is the Express Online Retail Training Course. With spas scared to invest in anything, it’s important to know that the course cost is less than a signature treatment at a luxury spa.

What you’re getting is a process proven system that is currently being used in top spas across the globe.

The course consists of 6 modules, each just an hour long. The entire system can be customized for your convenience; delivered in 2 days or spread out one hour each day for a week.  It can be delivered during unscheduled treatment time, to a few therapists at a time. You will see a measurable improvement in sales after each module is delivered.

We will hold your hand throughout this entire course because quite frankly when you win, we win.  We know that during this time of cutbacks, the course might not be delivered by a training professional and that’s ok. That’s why we’re here.

Want to see what you’re investing in? No problem. Check out this link and then contact us for a walkthrough.

Imagine making higher sales this season than last. How great would that be?

Linda Harding-Bond
Linda Harding-Bond is shifting the paradigm on spa retail training. Her Express Online Retail Training Course is exactly what's needed for post-COVID-19 spa re-openings. Designed to bring your therapists' retail skills up to speed, it will quickly position retail as a robust alternate revenue stream. Linda has provided training for many world-class organizations including The Oberoi Group, St. Regis Hotel, Anantara Hotels & Resorts, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts. She is author of "Listen, Engage, Sell!: The Foolproof Method for Increasing Spa Sales in 7 Days or Less" and "The New Esthy Handbook: an Essential Guide for Novice or Nervous Estheticians". Connect with her at Linda@Moontideconsulting.com .
Linda Harding-Bond

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  • Listen, Engage, Sell!: The Foolproof Method for Increasing Spa Retail Sales in 7 Days or Less