Hey Spa Managers and Directors. We are midway through the second quarter of 2016. Have you reached your monthly retail goals yet? What are you waiting for? It’s time to take the first step. Read More
Linda Harding-Bond
May 12, 2016
Tag Blab
Linda Harding-Bond
May 6, 2016
Seasonal Strategy Secrets of Savvy Spas
Tags: Bangkok, Blab, events, holidays, Linda Harding-Bond, Norm Bond, savvy, seasons, spa, treatments Consulting
With thousands of spas vying for the attention of consumers, many spa managers are always seeking out ways to gain a competitive advantage. Using the holidays, seasons and special events to tie in existing treatments or create new ones is a smart way to keep customer and employee excitement, and revenue flowing through your operation. Read More
Linda Harding-Bond
April 29, 2016
Linda Harding-Bond
April 21, 2016
How Are Spas Gaining Their Competitive Edge?
Tags: Blab, competitive, differentiating, edge, Globalization, market, Norm Bond, peers, Sandler Research, Spas, strategy, vendor Consulting
Update: This show previously aired. Watch the replay here>this week’s Blab
According to Sandler Research ;
“Globally, the market is quite fragmented and is characterized by the presence of both local and international players that offer innovative products and great service to meet customer requirements.
The vendors in this market are adopting strategies like branding and are also differentiating their services from others to gain a competitive edge over their peers. Competition is expected to intensify during the forecast period.”
Read More
Linda Harding-Bond
April 14, 2016
While too many spas continue to struggle with single digit retail sales to service ratios, cosmetic outlets like Sephora, Space NK, Ulta and Blue Mercury are experiencing revenue growth that dreams are made of! Read More
Linda Harding-Bond
April 6, 2016
Staff & Skills Shortage in the Spa Sector?
Tags: Andrew Jacka, Blab, Norm Bond, sector, Shane McGinley, Shortage, Skills, spa, staff, WSWC Consulting
Wellness is a beast! According to SRI International, wellness-focused travel will reach $678.5 billion by 2017. But currently the UAE has 500 plus spas within an area the size of North Carolina. Read More
Linda Harding-Bond
March 31, 2016
“We’ve been putting this information out there a long time, when is somebody going to start listening?”
-Anonymous Spa Conference Speaker
With so many resources at hand for the spa industry to perform better, faster and stronger, one has to wonder why there’s so much difficulty meeting challenges generated by technical and social change. Read More
Linda Harding-Bond
March 16, 2016
Are Consumers Using New Channels for Retail?
Tags: beauty, Blab, consumers, Gwyneth Paltrow, Jon-David Mafia Hairdresser, retail, salon, spa Products
This week the beauty world took notice as fashion icon Gwyneth Paltrow announced her new spa-quality organic skin care line. Read More
Linda Harding-Bond
February 27, 2016
Last year’s Professional Spa and Wellness convention made a huge industry impact with their retail Key Performance Indicators (KPI) benchmarking initiative. So it comes as no surprise that a featured topic at this year’s convention is “Improving retail sales at your spa: four simple steps” .
For our first Blab we also discussed product sales but from the perspective of “Therapists Making Money.” This topic totally aligns with the importance of retail selling in the global spa industry.
One of the key elements is engagement. Speaking of engagement Blab.im is one of the hottest tools in social media today. It’s still in beta testing but we think it’s perfect for our industry. Watch it in action in the video below. Tip:click your mouse on the verbiage to the right side of the screen to read the comments.
We’ll be doing Global Spa Blab every Friday at 7:30 pm Bangkok time, so don’t forget to follow us on Blab.im and join the conversation.