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Talking Retail & Therapists: Our 1st Global Spa Blab

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Last year’s Professional Spa and Wellness convention made a huge industry impact with their retail Key Performance Indicators (KPI) benchmarking  initiative. So it comes as no surprise that a featured topic at this year’s convention is “Improving retail sales at your spa: four simple steps” .

For our first Blab we also discussed product sales but  from the perspective of “Therapists Making Money.” This topic totally aligns with the importance of retail selling in the global spa  industry.

One of the key elements is engagement. Speaking of engagement Blab.im is one of the hottest tools in social media today. It’s still in beta testing but we think it’s perfect for our industry. Watch it in action in the video below. Tip:click your mouse on the verbiage to the right side of the screen to read the comments.

We’ll be doing Global Spa Blab every Friday at 7:30 pm Bangkok time,  so don’t forget to follow us on Blab.im and join the conversation.

Linda Harding-Bond
Linda Harding-Bond is shifting the paradigm on spa retail training. Her Express Online Retail Training Course is exactly what's needed for post-COVID-19 spa re-openings. Designed to bring your therapists' retail skills up to speed, it will quickly position retail as a robust alternate revenue stream. Linda has provided training for many world-class organizations including The Oberoi Group, St. Regis Hotel, Anantara Hotels & Resorts, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts. She is author of "Listen, Engage, Sell!: The Foolproof Method for Increasing Spa Sales in 7 Days or Less" and "The New Esthy Handbook: an Essential Guide for Novice or Nervous Estheticians". Connect with her at Linda@Moontideconsulting.com .
Linda Harding-Bond

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