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How Cosmetic Retail Outlets Slay Spas

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While too many spas continue to struggle with single digit retail sales to service ratios, cosmetic outlets like Sephora, Space NK, Ulta and Blue Mercury are experiencing revenue growth that dreams are made of!

What’s their secret? What can spas learn from them?

We’ll discuss this topic and more on Global Spa Blab

Join me with co-host Norm Bond on this week’s Blab as we discuss How Cosmetic Retail Outlets Slay Spas


Friday, April 15, 7:30 p.m.-8:00 p.m. Bangkok time | 8:30 a.m.-9:00 a.m. East Coast | 7:30 a.m.-8:00 a.m. CST 12:30 p.m. London | 11:30 p.m. Sidney, Au. | 2:30 p.m. South Africa |4:30 p.m. UAE

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Linda Harding-Bond
Linda Harding-Bond is shifting the paradigm on spa retail training with "Increasing Your Retail Selling” This system focuses on customer engagement and discerning the guest's needs through skilled listening. It is uniquely designed to develop the inherent skills of introverts-the predominant personality type in the spa and wellness industry. Retail sales results are immediate and long lasting. The program is also available as an online training system with remote coaching for managers. Linda has provided training for many world class organizations including The Oberoi Group, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts. She is author of The New Esthy Handbook: an Essential guide for Novice or Nervous Estheticians. Connect with her at Linda@Moontideconsulting.com .
Linda Harding-Bond
Linda Harding-Bond

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