Listen, Engage, Sell! Turbocharges Spas
For the past several months I’ve been traveling around the United States teaching spa managers and therapists how to increase their retail sales. I was thrilled and honored to conclude my U.S. visit as a speaker and instructor for Biologique Recherche’s East Coast Conference in Florida.
As Biologique Recherche is one of the finest, most progressive skincare brands in the world I knew the information exchange would be outstanding.
Working with spa teams in the U.S. reconfirmed what I learned overseas; that personalization and customization is the holy grail of the guest experience. It is not a natural occurrence, it takes work. However the spa owners and managers who invest the time and money to make that their standard will have customers lining up at their door begging to give them money.
I’ve made it super easy for you to take your team to the next level with my new book, Listen, Engage, Sell!
The sub-title says it all! It’s downloadable so you’re able to keep it on your mobile device for reference. Click here to check it out on Amazon.com. Here’s the good news – the book is free for Amazon Prime users and just $9.99 for everyone else. Get your copy today.