We have always been optimistic about the opportunities that will arise from the pandemic to do things better.
Here’s what Simon Sinek, who popularized the concept of WHY says: Read More
Linda Harding-Bond
October 16, 2020
Tag Rupert Schmid
Linda Harding-Bond
March 27, 2020
“Introspection is always retrospection.” – Jean-Paul Sartre
In the past several weeks the world has been hit with a pandemic, the magnitude of which has not been experienced before in our lifetime. Coronavirus (COVID-19) is causing financial strife across most industries and currently, there is no end in sight.
Particularly hard hit has been the global spa and hospitality industry. According to Chip Rodgers, President at the American Hotel and Lodging Association, “The coronavirus will have a more severe economic impact on the hotel industry than 9/11 and the 2008 recession combined”. Read More
Linda Harding-Bond
November 22, 2018
I had an interesting conversation with a colleague recently about how difficult it is to convince senior management to add retail training to their budget. I’ve heard this story more times than I can say. Most often the decision maker is male, over 65 with a background in hospitality but not spa. Read More