curated | Moontide Consulting

Linda Harding-Bond

August 27, 2017

Making the Most Out of Your Spa’s Retail Store

Tags: beauty, curated, empathy, engage, engagement, products, retail, spa, therapists, training Products

I loved this article in American Spa by Nicole Altavilla

Keep in mind that selling tactics are only as effective as your staff’s ability to comfortably engage with your guest through meaningful conversation. Read More

Linda Harding-Bond

June 22, 2017

The Spa Retail Secret that Managers Should Heed

Tags: consultant, curated, introverts, millennials, products, retail, spa, spa retail shelving, specialty, therapists, training Consulting

This article from Vendhq.com provides one more reason to overlay your therapist’s spa product training with engagement training. Remember, if your team is not engaging well with your guests, they’re probably not up-selling your services or maximizing retail product sales.

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