2 Tips for Choosing High-Impact Education
Recently Sam Villa, internationally recognized artistic director for Redken 5th Avenue and founding partner of the Sam Villa line of tools shared his thoughts on how to select the best staff training. Two of his ideas stood out;Nowadays there are a lot of spa consultants out there all pretty much espousing to provide training which gives great results. Many of them have been out there forever. On one occasion or another your company may even have used them. So why aren’t your people performing better? Why are you still struggling to find answers and solutions to your problems?
As Sam pointed out, in 2015 we have the tools to perform painstaking due diligence before hiring a consultant. When you enter their name in your computer’s search bar, what exactly do you get? Do they have a social and global presence?
Everyone knows that information, like music wants to be free, (ask the folks at Tidal) Is your vendor helping to support the spa industry aside from paid gigs? Are they, like uber consultant Leslie Lyons providing their vast insights through constantly updated blog-posts or are they only visible at high cost conferences? Do you find them interacting with young spa hopefuls or solely front and center with keynote speakers pushing their own agenda? How are they sharing their information? What do Google and You Tube tell you?
And finally, would you really feel comfortable with this person training your staff? Are they credible and authentic and compassionate? Do they really listen to your concerns and provide you with options which save you and your company money?
Are they guaranteeing results?
If not, maybe it’s time to expand your circle.
Read the entire article: 5 Tips for Choosing High-Impact Education by Rosanne Ullman
Linda Harding-Bond
