Our Blog

Our Blog

How Spas Can Increase Retail Sales Now and Forevermore

Master Class, Writing
featured image

The spa and wellness industry is projected to generate $US 20 billion in revenue by the year 2020. Retail sales is one of its most important revenue centers. Yet despite booming growth overall, retail revenues have remained disappointingly low around the world.

Clearly, what the spa industry is doing is not working. Traditional therapist training is not the answer.

In The Engaged Therapist: How Spas Can Increase Retail Sales Now and Forevermore, global consultant and trainer Linda Harding-Bond asserts that “our failure to recognize that introverts comprise most of our therapist workforce has impacted our earnings and customer service.”

The Engaged Therapist will show you:
· How to create a high performing spa team for spectacular retail growth
· What it takes to immediately eliminate therapist roadblocks to selling retail
· When is the best time to engage with clients to naturally increase sales results
· How to encourage quiet therapists to improve retail recommendations organically

By using the tools shared in this book, spa managers around the globe can quickly experience a significant increase in retail sales.

If you want to improve your bottom line, The Engaged Therapist has the power to make it happen.

Read it today and join the movement to change the way the spa and wellness industry views therapists, their secret and most powerful sales advantage.


Linda Harding-Bond
Linda Harding-Bond is shifting the paradigm on spa retail training. Her Express Online Retail Training Course is exactly what's needed for post-COVID-19 spa re-openings. Designed to bring your therapists' retail skills up to speed, it will quickly position retail as a robust alternate revenue stream. Linda has provided training for many world-class organizations including The Oberoi Group, St. Regis Hotel, Anantara Hotels & Resorts, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts. She is author of "Listen, Engage, Sell!: The Foolproof Method for Increasing Spa Sales in 7 Days or Less" and "The New Esthy Handbook: an Essential Guide for Novice or Nervous Estheticians". Connect with her at Linda@Moontideconsulting.com .
Linda Harding-Bond