Tag D.M.

Tag D.M.

The Power of Repetition

Tags: , , , , Consulting
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Sometimes spa managers are reluctant to beat the drum of customer engagement and the importance of home care. They want to be liked, and therapists can strike fear in their hearts. Change can be difficult and resistance, high.

But watch this video by service guru Bryan Williams, D.M. It may help to keep you bolstered and on track. Read More