re-opening your spa can present a perfect opportunity to sell more retail than ever before
RETAIL SALES ARE VITAL TO SPA SUCCESS
- 1RETAIL PRODUCTS PROVIDE A HIGHER PROFIT MARGIN THAN TREATMENTS
A treatment profit margin is 25-30% but a retail product profit margin is 50-60%. - 2SPAS ARE EXPECTED TO LOSE 80% OF REVENUE PREVIOUSLY GENERATED
Many spas getting ready to re-open with months of old retail sitting on shelves waiting to be sold. - 3EXPERTS SAY PANDEMIC'S WAKE-UP CALL FOR THE INDUSTRY WAS SORELY NEEDED
COVID-19 proves spas will have to figure out new ways to generate additional revenue streams. - 4MAJOR BOOST IN CONSUMER INTEREST FOR AT-HOME WELLNESS PRODUCTS
Existing spa clients and new online customers are driving growth in retail sales. - 5GET YOUR SPA TEAM TRAINED NOW TO MAXIMIZE RE-OPEN SUCCESS
Customer's who return to your spa need empathy, listening and warm service.
introducing THE express online
retail training® course
6 Video Lessons that Will Help You Dramatically Increase Your Retail Sales Fast
what gets in the way?
Duration: 45m
This interactive session removes fears around selling. Therapists quickly increase customer retention.
BenefitS OR FEATURES?
Duration: 45m
What is the secret language that top therapists use to draw customers in and generate sales every time?
ID CUSTOMER CONCERNS
Duration: 30m
Everyone wants to be acknowledged. The best service comes from listening and responding.
CONSULTATIONS ENGAGE
Duration: 60m
Discovering guests needs begins with the conversation. This is the foundation for massive retail sales.
THE IN-ROOM EXPERIENCE
Duration: 60m
The two steps that therapists forget to do which guarantee retail sales and re-booking every time.
HOME-CARE SECRETS
Duration: 45m
The secret sauce top-selling spas use to triple sales even during the pandemic.
About LINDA HARDING-BOND
Linda is shifting the paradigm on spa retail training. Her Express Online Retail Training Course is exactly what's needed for post-COVID-19 spa re-openings.
Designed to bring your therapists' retail skills up to speed, it will quickly position retail as a robust alternate revenue stream.
Linda has provided training for many world-class organizations including The Oberoi Group, St. Regis Hotel, Anantara Hotels & Resorts, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts.
She is author of "Listen, Engage, Sell!" and "The New Esthy Handbook: an Essential Guide for Novice or Nervous Estheticians".
“I’ve trained hundreds of therapists around the world. What doesn’t change is, if you listen closely guests will always tell you what they want. So therapists who can listen, ask questions, deliver a quality service and then recommend solutions will always sell lots of retail."
powerful training awesome delivery
Lessons delivered in video format. Modules range from 30-60 minutes. Can be accessed 24/7 for your convenience.
Fast delivery! Three modules can be completed in 2.5 hours. Total training can be finished in 2-days with your spa team.
What People Are Saying...
SHIFT TO A 5-STAR EXPERIENCE
“I highly recommend her and her Retail Training program to any progressive spas who want to grow/increase their retail sales and shift therapist’s performance level to a 5-star customer experience.”
Wannalee S. | Director of Spa, MSpa International
PROVIDE THE RIGHT TOOLS TO YOUR TEAM
“We engaged Linda to help our team in retail revenue and we saw immediate results. I highly recommend Linda's expertise if you are looking to provide the right tools to your team in increasing your retail revenue!”
Doris S. | Director, Chi The Spa & Health Club at Shangri-La Hotels & Resorts
THE RESULTS KEEP COMING
“Linda's training course should be a pillar of Spa Business Development. I see the results keep coming and I am very happy.”
Wael M. | Spa Director, Aberdeen Marina Club, Hong Kong
Is This Course Right For You?
Finally spa training that fits within your budget, delivers results quickly and can be delivered remotely.
Who is this for?
Who is this not for?
Get Improved Retail Sales in 30-Days or Less!
This easy-to-follow course is based on my popular $3000 training delivered to the finest spa brands in the world. Now you can use this online training risk-free for 30-days and if you do not experience an increase in retail sales results, just send us a message and we'll refund your money.
ACT NOW, GET THESE FAST-ACTION BONUSES!
I love helping clients get amazing results, and I know you're ready to jump-in and get started. But guess what -- you got bonuses..
+
Live Coaching Hours = direct access via email for fast answers
You get 10-days of follow-up questions and answers with VIP response time. I will be dropping you my private email and you receive any additional guidance or clarification at no cost.
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Spa Managers Checklist
This post-training tool helps to ensure success and quality control. Valued at $97 you get it included with your purchase.
START Today! BUY NOW FOR ONLY $197
Want multi-spa Access? please Contact Us Linda[at]MoontideConsulting.com
Don't be Left Behind: Get THE EXPRESS ONLINE RETAIL TRAINING Course Today!
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