Tag skin

Tag skin

NOUS EXISTONS! We Exist!

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It’s always good to be an inspiration to colleagues. Particularly when it’s Julie Lombe, National Trainer for Sothy’s. 

Julie reminds us that ethnic skin care education is a global issue and still rife with  opportunities for improvement:

La frontière entre marques cosmétiques généralistes et ethniques s’estompe progressivement.  Qu’elles soient de parfumerie (Lancôme) ou de grande distribution (L’Oréal, Dove, She Moisture), les marques de maquillage, de soin ou de soin capillaire tendent à se globaliser et à s’adresser à une clientèle multiculturelle.

On ne peut pas du tout en dire autant pour les marques professionnelles !  Les causes de cette invisibilité ethnique sont à chercher auprès de tous les acteurs de l’industrie : monde éducatif, marques, spas et instituts … et clients.  Un article inspiré par les réflexions de Linda Harding Bond.  

To read the full article click this link>>>https://www.linkedin.com/pulse/nous-existons-linvisible-client%C3%A8le-multiculturelle-des-julie-lombe

Is Your Spa Good Enough for Your Family?

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When I first met Khun Kate we hit it off right away. She had just opened her anti-aging clinic in Bangkok around the same time that I’d launched my online retail training class. We spent two hours bonding over the topics of favorite vacations spots, anti-aging treatments and perfect customer service. Read More

Does Your Spa Service Suck?

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Last week I traveled to the Middle East to discuss spa training and increasing retail sales with a well-known resort company. I was impressed by the opulence and beauty of their spa, it was the type of place designed for indulging in luxurious treatments all day long with your girlfriends. Read More

Do Your Spa Employees Need Refreshing?

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By 2018 the spa industry is projected to grow by 40%. A new regime of employees with fresh skills and talents, but not necessarily experience will enter the workforce. Meanwhile many existing employees struggle with the initial skills they learned from school or knowledge gleaned from product training.

Is refresher training for employees overrated? Hakeem Adebiyi of V-Creative says there is a school of thought out there that doesn’t see the value of teaching employees concepts they have already been introduced to. There is a lot of value in the refresher course though. For starters, here are two benefits of the refresher course. Read More

Master Class-Ted Gibson, Hair Rockstar

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With a nod to Oprah Winfrey, Moontide Consulting will regularly present an interview with a hospitality, spa, beauty or customer service professional whose dedication to excellence has propelled them to the top of their industry. We begin with hair stylist and entrepreneur, Ted Gibson.

Ted Gibson is a critical force in the beauty industry. As a master hairdresser who coifs the heads of Hollywood glamour girls from Anne Hathaway to Kerry Washington to Angelina Jolie he is in high demand.  Read More

Do You Know Your Personal Brand? Part I

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Want to sell more retail? Have your therapists determine their personal brand and match it up to the product brand that’s most compatible. It can be the beginning of a beautiful relationship.

My brand as an ethnic skin specialist worked perfectly with a product from South Africa. More about that…