Tag sales

Tag sales

Spa Industry -We Are On YouTube

Tags: , , , , , , , , , , , , , , , Master Class, Training
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For global spa managers and product distributors the question is always “How can I increase my retail sales revenues?” We are expanding our format to reach as many colleagues as possible. I hope you’ll join me on YouTube. Read More

How Affirmations Can Inspire Your Retail Sales

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Babies crying, arguments with boyfriends, moody girlfriends, buses running late, rude counter people. These are among the things that we deal with before work. When you’re employed as a spa therapist and expected to project a zen demeanor while soothing and calming others, it may be a challenge.

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Update-How 4 Days Can Increase Your Spa Retail Sales Forever!

Tags: , , , , , , , , , , , , , Training
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One of the biggest considerations for spa managers is training. Particularly with therapist retail training they always ask , “Is it worth it?” “Will the results justify the expenditure from my budget allowance?”

Recently I completed retail training at another Five-Star resort in the Philippines. The training was completed in just four days and required 4 hours each day for 16 therapists.

After training I monitored the therapist’s product sales for three weeks.

Here are the results, pre-training and one week post-training and final week. Look at the difference.  Read More

The Surprising Reason Introverts Are Better At Sales

Tags: , , , , , , , Master Class
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Still trying to justify retail training for your quiet spa therapists? Read this insightful article by Geoffrey James from INC magazine.   

The stereotype of a successful salesperson is an extrovert who sells anything to anybody. He (or, less commonly, she) charms customers so thoroughly that they sign on the dotted line before they know what hit them. Read More

The Shocking Truth about Wellness Retail Sales

Tags: , , , , , , , , Master Class
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Excerpt from The Engaged Therapist: How Spas Can Increase Retail Sales Now and Forevermore

Currently, wellness facilities and concepts are growing both independent of and across the landscape of spa. Millions of dollars are being spent creating new spaces and programs to enhance mental, emotional, physical and spiritual well-being.

But when I peep behind the curtain, I see with few exceptions, that the gate-keepers and their outlook toward  therapist training hasn’t changed. See the chart below: Read More