Tag retail sales

Tag retail sales

What United’s “Aisle Drag” Can Teach the Spa Industry

Tags: , , , , , , , , , , , , , training
featured image

Tess Taylor’s article “Is soft skills development the answer to better customer treatment?” is applicable across many businesses. With retail sales and customer retention always top of mind for the spa and wellness industry I found the title to be particularly poignant.  Read More

How to Spot a Spa Trend like a Kardashian

Tags: , , , , , , , , , , , , , , training
featured image

Recently the Global Wellness Institute projected a 42% employment growth in the spa industry by 2018. I don’t know about you but I find this absolutely mind-blowing. They reported;

In 2013 the spa industry employed about 1.1 million spa therapists and 200,000 spa managers and directors. So it looks like it will need at least an additional 500,000 trained spa therapists and 80,000 experienced spa managers/directors (above those levels) by 2018.”-GWS Read More