Tag Innovation

Tag Innovation

Spa Superstars: Hidden in Plain Sight

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , consulting, training
featured image

 

Innovation is a hot buzzword. Senior executives in the hospitality industry are burning the midnight oil trying to find ways to innovatively one-up each other. Flying yoga, wellness strategies, sustainability campaigns, the list goes on with one thing in common. They’re all designed to target a larger portion of revenue from the upscale leisure consumer. Read More

Employee engagement – how does your spa team rate?

Tags: , , , , , , , , , , , , , , , , , , , , , , , writing
featured image

As we come into the holiday season most spas will begin to experience an upturn in their customer bookings and overall sales.  But is your staff  delivering the kind of positive experience that will have your new customers craving more? Read More