Tag Contento Marketing

Tag Contento Marketing

Examine the beliefs that no longer serve you

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In 2017 Nancy Griffin, president of Contento Marketing issued a brilliant report on retail. It was stated that “seventy-five percent of spa managers felt their low retail revenues were caused by staff resistance”. 

I wonder if the managers ever thought to offer training that was structured for how introverts learn. Were they even aware that 95% of therapists are introverts? 

This excerpt from an article by Mary Jo Asmus provides another perspective.   Read More