The world is growing smaller by the day. Your therapists must be able to communicate with a broad range of people from around the world. Proper training must ensure that your staff can not only confidently engage with your customers but make proper product and service recommendations which enhance your brand’s image.
Since 2009 when I created my Hit the Ground Running workshop for therapists newly entering the job market, this has been my focus. They found employment easily after taking the course. Since then I’ve trained in world class spas and resorts like Goldeneye in Jamaica, Rescue Rittenhouse Spa in Philadelphia, Oberoi Hotel Group across India and finally Six Senses Hotels and Resorts as a Manager of Spa Training.
I believe that the best way to select a trainer is through having a conversation to assess your own comfort level with the person who you choose to train your staff. I invite you to contact me at info@MoontideConsulting.com . Let’s discuss how I can assist you.