Our Blog

Our Blog

Is Your Spa Sitting on Acres of Diamonds?

training
featured image

Fable excerpted from an article by: Earl Nightingale

The Acres of Diamonds story ”a true one” is told of an African farmer who heard tales about other farmers who had made millions by discovering diamond mines. These tales so excited the farmer that he could hardly wait to sell his farm and go prospecting for diamonds himself.He sold the farm and spent the rest of his life wandering the African continent searching unsuccessfully for the gleaming gems that brought such high prices on the markets of the world. Finally, worn out and in a fit of despondency, he threw himself into a river and drowned.

Meanwhile, the man who had bought his farm happened to be crossing the small stream on the property one day, when suddenly there was a bright flash of blue and red light from the stream bottom. He bent down and picked up a stone. It was a good-sized stone, and admiring it, he brought it home and put it on his fireplace mantel as an interesting curiosity.

Several weeks later a visitor picked up the stone, looked closely at it, hefted it in his hand, and nearly fainted. He asked the farmer if he knew what he’d found. When the farmer said, no, that he thought it was a piece of crystal, the visitor told him he had found one of the largest diamonds ever discovered. The farmer had trouble believing that. He told the man that his creek was full of such stones, not all as large as the one on the mantel, but sprinkled generously throughout the creek bottom.

The farm the first farmer had sold, so that he might find a diamond mine, turned out to be one of the most productive diamond mines on the entire African continent.The first farmer had owned, free and clear … acres of diamonds. But he had sold them for practically nothing, in order to look for them elsewhere. The moral is clear: If the first farmer had only taken the time to study and prepare himself to learn what diamonds looked like in their rough state, and to thoroughly explore the property he had before looking elsewhere, all of his wildest dreams would have come true.

Right now, as so many spa directors struggle to meet sales and customer retention goals, they don’t realize that they’re surrounded by their own acres of diamonds-the therapists. Where does education that teaches these skills fall on your to-do list?

Shift how you think about this issue, deliver classes that are designed for how your therapists learn and you’ll most likely find the riches and results that you crave.

It has been said that if the other guy’s pasture appears to be greener than ours, it’s quite possible that it’s getting better care.

Linda Harding-Bond
Linda Harding-Bond is shifting the paradigm on spa retail training with "Increasing Your Retail Selling an On-line Training Class for Spa Managers. This system focuses on customer engagement and discerning the guest's needs through skilled listening. It is uniquely designed to stimulate product sales using the inherent skills of introverts-the predominant personality type in the spa and wellness industry. Results are immediate and long lasting. The program is GUARANTEED or your investment is cheerfully returned! Linda has provided training for Empire Beauty Schools, MSpa International, Six Senses Resorts, Oberoi Group and Goldeneye Resort & Spa. She is author of The New Esthy Handbook. Contact her by e-mail for a complimentary consultation- Linda@Moontideconsulting.com .
Linda Harding-Bond
Linda Harding-Bond

Related Posts