How the best spa experience should make us feel
This Samsung video perfectly illustrates the feelings that we should strive to evoke in our spa guests everyday.
It took one month of preparation, sign language training for dozens of people, countless hidden cameras and one awesome vision to help this guy feel connected to people around him.
In order to promote their new service in Turkey, Samsung created a Truman Show-esque world for hearing impaired Muharrem, at least for couple of minutes.
This day, when he walked out, everybody seems to finally understand him. Something we all take for granted but it means a world to people with hearing problems. You can’t help but feel emotionally touched by this… just imagine what it was like for him.
As spa professionals remember, we have the power to change someone’s day.