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How 4 Days Can Increase Your Spa Retail Sales Forever!

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Recently I completed retail training at another Five-Star resort in Indonesia. The training was completed in just four days and required 4 hours each day for 16 therapists.

Here are the results, pre-training and one week post-training. Look at the difference in sales.

PRE-TRAINING

POST-TRAINING-note # 8 therapist on vacation

Most spas that invest in effective training won’t let you know. Many of them are achieving 25% and higher in sales to service. Why would they let you, (their competition) know how successful they are?

Increasing Your Retail Selling is uniquely and specifically designed for quiet therapists. (Most therapists are introverts.)

It works extremely well but it is not a magic bullet. A customized three week follow-up plan for the manager is one of our success strategies.

Want more information about our training?  Connect with me at Linda@Moontideconsulting.com

Linda Harding-Bond
Linda Harding-Bond is shifting the paradigm on spa retail training with "Increasing Your Retail Selling” This system focuses on customer engagement and discerning the guest's needs through skilled listening. It is uniquely designed to develop the inherent skills of introverts-the predominant personality type in the spa and wellness industry. Retail sales results are immediate and long lasting. The program is also available as an online training system with remote coaching for managers. Linda has provided training for many world class organizations including The Oberoi Group, Shangri-La Hotels, The Resort at Pedregal, GoldenEye Resort and Spa and Six Senses Resorts. She is author of The New Esthy Handbook: an Essential guide for Novice or Nervous Estheticians. Connect with her at Linda@Moontideconsulting.com .
Linda Harding-Bond
Linda Harding-Bond

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