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Recent Posts

  • The Dying Art Of Customer Service

  • The Question That (almost) All Spa Managers Secretly Hate

  • Introverts: The Secret of Increasing Retail Sales at ISPA2017

  • Every Story Tells Tale

    Every Guest Has a Story

  • How Many Service Stars Does Your Spa Deserve?

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Latest Posts

  • The Dying Art Of Customer Service

  • The Question That (almost) All Spa Managers Secretly Hate

  • Introverts: The Secret of Increasing Retail Sales at ISPA2017

  • Every Story Tells Tale

    Every Guest Has a Story

  • How Many Service Stars Does Your Spa Deserve?