Attending aesthetic or massage school can leave a new spa professional in a curious position; you have just enough knowledge to be dangerous.
August 29, 2016
Managing across cultures can be daunting. For many expat spa managers working in Asia it can be particularly challenging. Read More
July 24, 2016
Recently I’ve read a lot of great articles from spa professionals and product manufacturers. The topics are mostly about how to get spa therapists to sell everything from post facial makeup to yoga clothing.
March 25, 2016
Last week Norm Bond, Digital Marketing Manager for Moontide Consulting posted an article on LinkedIn’s Pulse magazine. The piece: How Hotel and Spa Owners Can Stop Marketing and Promoting Like It’s 1999 generated such a firestorm of response that we decided to have Norm talk further about the subject on this week’s Blab.
Join us as we discuss this week’s hot topic in hotel and spa. bit.ly/1S8CYyR
Friday, March 25 7:30 p.m.-8:30p.m. Bangkok time | 8:30 a.m.-9:30 a.m. East Coast | 7:30 a.m.-8:30 a.m. CST
12:30 p.m. London | 11:30 p.m. Sidney,Au.| 2:30 p.m. South Africa |4:30 p.m. UAE
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March 16, 2016
At some point in our lives, most of us have to sell something. Maybe it’s selling your friends on taking that well earned girls trip to Miami or Dubai. Maybe it’s selling your teen on staying in school rather than dropping out to become a rapper. In any case, we’re selling.
For introverts, because we know these folks it’s not a problem.
But if we have jobs which require selling as a side component, it may be. We didn’t choose to sell but it comes along with the territory. Entrepreneur, spa therapist, stylist- all fall into these categories.
So what do you do?
Check out my e-book Retail Selling for Introverts 101. It will help to you get started. Drop me a line if you like it.
Subscribe here and I’ll shoot you a copy.
For more guidance connect with me on Clarity.fm
March 7, 2016
Is this the unspoken message delivered by many companies with products or services to offer?
I ask because although these companies employ both introverts and extroverts, the sales training that they deliver is invariably designed for the strengths of one personality type only; extrovert. Read More
March 7, 2016
All introverts- what gets in the way of selling? We know that presenting in public is the greatest fear after death. Whether you are an entrepreneur, sales associate in the luxury sector or anything in between, let’s get your mind right so success will follow. Also this Blab contains a great time limited offer for the month of March.
Tune into our next Blab for the Global Spa Industry-Can Introverts Sell?
Friday, March 11 7:30 p.m.-8:pm. Bangkok time | 7:30 a.m.-8:00 am East Coast
12:30 pm London | 11:30 pm Sidney,Au.| 2:30 pm South Africa |4:30 pm UAE
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January 28, 2016
December 14, 2015
The ability of your spa therapists to engage with your customers is the driving force behind your retail sales. This infographic from Norm Bond, explains why training is so important.
November 20, 2015
With the term “guest experience” on the lips of almost everyone involved in hospitality it was inevitable that a competition would be created to identify the best in the industry. The awards are the brainchild of The International Luxury Hotel Association and TrustYou, the leading provider of online reputation management. Read More