Moontide Consulting helps the spa industry provide a higher level of guest services by re-imagining the approach to retail sales training for therapists and managers.
To maximize your success in a rapidly growing competitive market, we offer services based upon your digital, or management coaching needs.
We assist product vendors to refine their training for the spa therapists, thus keeping it top of mind for maximum sales.
Recognizing that most spa therapists are introverts, principal Linda Harding-Bond delivers customized programs which are uniquely designed to maximize the comprehension and retention of this personality type.
Linda excels in teaching spa therapists how to use their natural talents as listeners and nurturers to heighten their engagement with guests. They learn to provide a superb client experience, punctuated by impeccable retail and service recommendations.
She introduced “Increasing Your Retail Selling: An Online Training Class for Spa Managers“. This provides a cost effective option for in-house training.
She presented at the 2017 ISPA Conference on “Introverts: The Secret of Increasing Retail Sales”. Harding-Bond was also a featured speaker at the World Spa and Wellness Conference in Bangkok,Thailand.
Linda has provided her expertise to internationally recognized brands such as Shangri-La Hotel, MSpa, Six Senses Resorts and Spas, Oberoi Hotel Group and Goldeneye Hotel & Resort.
Her consulting assignments have taken her throughout the United States, Asia, India and the Caribbean.
In 2018 Linda authored The Engaged Therapist: How Spas Can Increase Retail Sales Now and Forevermore and The New Esthy Handbook: an Essential Guide for Novice and Nervous Estheticians. She is a frequent Huffington Post contributor and a featured writer for global spa industry magazines, including Professional Spa & Wellness, Skin Inc., Les Nouvelles Esthetique and Spa Mantra.